Frequently Asked Questions
What are your hours for delivery?
HoosierFood.com delivers from 11am-10pm, 7 days a week. During breaks and Holidays we may close at 9, or in some cases, for the full day. Individual restaurants open and close at different times throught the day, so many restaurants won't be available at all times. We typically stop taking orders for a restaurant 30 minutes prior to their official closing time.
How far do you deliver?
We deliver to all of Bloomington. Keep in mind, if you live on the outskirts of town or on opposite side of town from the restaurant you're wanting, it will increase the estimated delivery time.
How long does it take to get my food?
We'll do our best to give you an accurate quote when you place your order. We deliver the majority of our orders in 35 minutes or less, but sometimes it can take longer, depending on weather, traffic, road construction, restaurant volume and your distance from the restaurant.
How do your prices compare to those in the restaurant?
The prices on HoosierFood.com are the same as in the restaurant for most of the menus. Variation from normal menus prices is established by the specific Partnered restaurant agreement and may include a service fee. Non-Partnered restaurants are indicated by an apostrophe '. Non-Partnered restaurant orders will incur a 25% service charge and are restaurants that customers want food from, that offer takeout, but that haven't yet entered into a formal partnership agreement with us. As a service to our customers we make their menus available. We're constantly trying to move non-partnered restaurants to partnered ones to better serve you. Fast Food restaurants have a $2.99 Service Fee.
What are the delivery charges?
Delivery fees range from $2.99 and up, depending on the restaurant and your location. A restaurant on the opposite side of town will have a higher delivery fee to your location. Dollar delivery (when active for a particular restaurant) applies to orders within 1.0 miles of the restaurant, otherwise 75 cents a mile applies on those featured restaurants.
What's the minimum order size allowed?
Most restaurants on Hoosierfoood.com do not have a purchase minimum. Whatever you want to order, order! Although, there are a few exceptions that require an $8-$15 minimum food purchase, before tax, delivery etc. If you're ordering from one of those restaurants, it'll inform you if you attempt to check out below the threshhold.
Do I tip? How much?
Tips are usually given on deliveries. Our drivers are self-employed delivery professionals who use their own cars, pay for their own insurance and provide their own gas. Tips are important to them and they are very appreciative. Tips are usually based on 15%-20% of your food total.
Can I order from multiple restaurants?
Yes, you can, but you'd have to place each order individually. The orders could be delivered by different drivers, depending on which restaurants and where you are located.
How do coupons and discounts work?
If you have a specially priced item, rewards or are using a Dollar Delivery restaurant, the discount will be reflected automatically. If you're ordering an item that requires a code or have a discount code for another reason, you would enter the discount code at checkout. The system only accepts 1 code per order, so if you have multiple codes, select the one that gives you the most value for a particular order and save the other for another time. Codes are only valid for the number of uses stipulated per customer. Attempts to circumvent intended usage levels will be voided.
How can I pay? We accept Cash, Visa, Mastercard, Discover, American Express and Business House Accounts . There will be a $.99 processing fee on delivery orders. This amount is not reflected on the receipt until the order is finalized.